Technical Support

If you need technical assistance for your equipment, get information below.

Upon requesting technical support through the website or by phone, you will receive a service order number automatically generated by Café Automatic System, while you are addressed to the technical team.

Technicians will assist you as soon as possible within the specified period for your region.
Montevideo, Uruguay: 48 hs; other locations: 72 hs.

Mondays to Fridays, from 9:30 hs to 17:30 hs.

If you have any doubt, please contact us through our website or by phone with your service order number.  We will be very pleased to assist you.
Santiago, Chile 48 hrs, other locations, not defined.

Ask for assistance (001) 7862961923 or by e-mail

Café Automatic offers an exclusive assistance channel to the clients, through which you can place your orders, request technical support, make a complaint or leave suggestions.